Please take into consideration the following:

 -For any changes/modifications concerning the Travel Insurance contract, for complaints, cancellations or any other information, please contact the Customer Service / Sales Department (Monday - Friday: 09.00' - 20.30') --> tel: (+30) 211 990 9200, email:

- To submit requests for coverage and service/claims, please contact the Medical Service Department (24/7) --> tel.: (+30) 210 99 88118, email:

Due to the current situation there may be delays in processing your insurance claims. Nevertheless, we are committed to making every effort and diligence for your proper and timely service.

Thank you in advance for your understanding.