Is there insurance coverage if you get sick before you travel?
If, before you travel, you suddenly get sick and therefore cannot travel, you are covered by the Travel Cancellation insurance. This coverage is also provided in case you are infected with Coronavirus.
Are you allowed to cancel a travel due to the possible risk of being infected with Coronavirus?
A potential risk does not constitute an insured event under the Travel Cancellation insurance plan.
You are afraid to travel. What applies regarding the Travel Cancellation insurance?
Travel Cancellation insurance covers you if, for example, you have to cancel your trip due to your sudden illness or the death of a member of your family according to its definition in the insurance terms of the plan you have chosen. Fear of getting sick (including coronavirus infection) is not considered as an insured event.
Does a previous illness change anything in this rule?
What if you are quarantined before you travel?
If you are quarantined prior to your trip by order or other requirement of a government or public authority on the suspicion that you have been infected with coronavirus, you will be covered for cancellation if your insurance policy covers Cancellation.
Is Travel Cancellation insurance valid if the Competent Authorities of the country issue a travel warning for your travel destination prior to your trip?
The travel warning issued by the Competent Authorities is not an insured event. Contact your travel agent or travel provider for possible free cancellations or reservations by them (ie by your travel agent or provider). Recent updates - travel information can be found on the websites of the Competent Authorities of each country.
What if the authorities at your destination impose strict restrictions regarding security measures?
Cancellation due to strict restrictions regarding the security measures applying at your place of destination is not insured according to the Travel Cancellation insurance plan.