Are you a Bank or a Financial Institution? Welcome!
Are you looking for a supplier that has years of experience working with all of your customers? Who understands their financial needs and those that go way beyond money issues? Whose commitment to innovative thinking is unsurpassed? And whose top priority is to keep pace with your customers’ different lifestyles and to meet their needs as fully and creatively as possible? Would you like a partner who embraces challenge and adds value to your business because it helps you better understand exactly who your customers are and helps you keep them, year after year? Then you’ve come to the right place; welcome to Mondial Assistance.
We understand you and your customers
At Mondial Assistance, we really do understand you and your customers. How can we say this so surely? Because we’ve been working with Banks like yours for many years. At the same time, we’ve been closely following all of your customers – from teenagers to senior citizens. We understand that while you have identified key customer touch points along the way, there may be many more touch points left untapped, which means that you may be missing opportunities to serve them. We’re here to help you seize those opportunities.
Let us be your caretaker!
Our mission is to help you build your business and reinforce your customers’ loyalty. This all begins by truly knowing your customers and the key moments along their life path. It means being able to recognize and meet their particular needs during these key moments, whether they’re students in need of a loan, young parents seeking childcare or elderly couples facing health issues. Let us be your caretaker! The more we can help you understand your customers, the more they will trust you and remain loyal.
Bank solutions for life!
It’s one thing to say we know your customers and understand life’s many crossroads and the financial or other help that is essential. It’s another thing to actually design a solution that fits this complexity. But you really can put your trust in us, because, in fact, we have done just that. Our solution? Banking for Life.
Here’s how it works: Banking for Life targets a more refined customer segmentation than classic offers, focusing on young people, families and seniors. Within these segments, we have identified key areas and life moments. Then products and services covering Mobility, Protection and Lifestyle/Lifecare are offered in response to each key moment in each key area for each customer segment.
A modular offer - perfect for everyone!
Banking for Life is modular: you decide what works best. You can incorporate as many or as few Mondial services as you desire; and the range is so extensive that most customers will find just the product or combination they’re looking for. The offer can be embedded in your banking products or sold as options or stand alone.
What could be easier? What could be simpler? We help you go beyond money. Banking for Life offers you, our Banking partners, a holistic approach to your customers that can be built over time. It really is for life.
Are you an Insurer or part of a large Insurance Group? Welcome!
Are you looking for a supplier who has decades of experience in the assistance and insurance business? Whose track record is unrivalled and recognized worldwide? Whose ethic demands constant innovation, never once presuming that the work is done? Do you want a partner who understands that there is a whole world of customer insurance needs to consider and focuses on designing solutions to meet every single one of them? Who embraces challenge and adds value to your business because it helps you better understand your customers’ life swings and helps you keep customers, year after year? Then you’ve come to the right place; welcome to Mondial Assistance.
We’ve been understanding your business for nearly 40 years
At Mondial Assistance, we really do understand you and your business. You may ask yourselves, how so? Well, it’s because we’ve been working with Insurers like you and developing insurance and assistance products ever since we were created nearly 40 years ago. We understand that life’s many stages and events, both expected and unexpected, can trigger insurance needs that are not necessarily directly addressed by core insurance products. This means that you may be missing opportunities to serve your customers. We’re here to help you seize those opportunities.