Mondial Assistance is here to help. In fact we’ve been helping people for nearly 60 years. As the world leader in Travel Insurance, Assistance and Personal Services, we look out for you, 24/7, 365 days a year.
Whoever you are, wherever you are, we’re here to help
For as many different possibilities and scenarios as there are people, we’re here to help you out of a difficult situation, throughout the world, around the corner or in your own home. Our job is to provide fast, caring, quality services whenever you need them, wherever you are.
We reach far and wide to get the job done
You may very well ask how we could possibly be everywhere at all times in nearly all capacities? First it’s because we have more than 13,224 talented and dedicated employees. They speak 58 different languages and are responsible for operations centres across 6 continents. They work hand in hand with an extensive global network of quality service providers, ranging from automotive technicians to medical experts, home repairmen to legal advisors and employment and retirement counsellors to social service workers. We rely on each other’s expertise and our shared mission of helping people to get the job done.
1 intervention every 2 seconds
We make 1 intervention every 2 seconds and assist 6.038 people every hour. In 2013 we answered 52 million calls and handled 23 million cases around the world.
We’re global , we’re local and we’re proud to be both
It’s very important to us that we maintain a fine balance between our ever-growing international presence and our human dimension. Yes, our global reach is essential to meet the needs of our corporate customers and individuals too; but our ability to apply cultural knowledge, understanding and sensitivity to local situations are equally essential. We’re proud of our ability to do both.
Today, we operate under a unique brand name and speak to you with a single voice. We are present on all 6 continents and feel right at home in the 34 different countries where we are present. Wherever you go, we are always close by, looking out for you. We are here to make sure you have our help, anytime, anywhere.You – our customers, stakeholders and staff members – were, are and always will be what our business is all about.
History of Mondial Assistance Greece
The Greek subsidiary of the group started operating in 1997. We have been operating in Cyprus since 2004 and in Malta since 2012. The services of the Greek subsidiary have been entrusted by some of the largest authorized automotive importers, insurance companies, banks, travel agencies, tour operators, airlines and offered to millions of individuals.
As world's leading assistance company, helping is in our DNA. And we don't just help our customers, our caring nature extends to our employees too. We live to help, we live our promise and that's what makes us unique.