Mondial Assistance


Our customers are our biggest asset…

Mondial Assistance Greece has created a broad network of service partners, supported by a highly performing and organized call centre. We use software programmes, which enable us to evaluate situations accurately and quickly, and therefore provide our customers with real time, appropriate and best quality solutions wherever they are, whatever the problem.



Constantinople, Turkey
July 18th, 2004

An elderly woman from Cyprus has just arrived at her hotel in
Turkey and is about to go out for a walk accompanied by other
members of her tour group. While descending the stairs she looses
her balance and falls…
Athens, Greece 18:00 
18/07
An elderly woman...

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Bucharest, Romania
September 16th, 2004

A customer is travelling in Romania on business when his car
breaks down and is completely immobilized.
Athens, Greece, 16/09, 17:30
A customer is travelling in Romania on business when his car breaks
down and is completely immobilized.
He calls Mondial Assistance...

Read the continuation of the story...