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You are here: Home > Who we are > True Stories > No need to cancel….we are here to make sure everything goes according to your plans!

No need to cancel….we are here to make sure everything goes according to your plans!

I was traveling on Good Friday to my hometown for the Easter Holidays when my car was immobilized on the highway due to the failure of the water pump. 
I contacted Mondial Assistance’s road assistance service and though the day justified a delay, you handled my case immediately, quickly, politely and with such coordination and interest I’ve never seen before.    
The tow truck arrived instantly; my car was towed to your company’s safekeeping area and you engaged in a race to find a rental vehicle so I may continue my trip.  My car was towed to the garage on the next workday where it was fixed and I was able to return to Athens. 
I would like to deeply thank you and express my warmest congratulations to you, for being beside us and for taking care of us when we are in need. 

 

Page update: 03/05/2013

 

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