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Mondial Assistance


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Our history

History of Our Group

In 1950 in Switzerland, when people began traveling more, a team of forward thinking business pioneers created ELVIA Travel Insurance. This year marked the beginning of our story in helping people. Twenty-four years later in 1974, SACNAS-Mondial Assistance was founded in France; and our services reached a new level. The creation of SACNAS-Mondial Assistance paralleled the development of the assistance business, which, in addition to travel insurance, included roadside, medical and repatriation assistance. In 1979, AGF became a shareholder of Mondial Assistance.

During the 80’s and 90’s, still as two separate entities, (Elvia and Mondial Assistance), we accompanied our corporate clients through their own changes. As they grew geographically, so did we, developing first in Europe and then gradually throughout the rest of the world. In 1995, Elvia joined German’s Allianz Group.

In 2000 Elvia Travel Insurance and SACNAS-Mondial Assistance successfully merged and created our group as we know it today. With nearly 80 years of combined experience and know-how, we became the leading world player in assistance, travel insurance and customer services.

We acquired World Access in the United States in April 2000 and Worldcare in Australia a year later.

In 2006, we launched a new Brand identity and values worldwide. This was a long-term strategic step for us. It showed our dedication to you and your well-being and reflected our rich, multi-cultural diversity.

In 2007 we opened offices in Mexico and India. We also acquired Medvantis, a medical call-centre in Switzerland.

Today, we operate under a unique brand name and speak to you with a single voice. We are present on all 6 continents and feel right at home in the 34 different countries where we are present. Wherever you go, we are always close by, looking out for you. We are here to make sure you have our help, anytime, anywhere.You – our customers, stakeholders and staff members – were, are and always will be what our business is all about.

History of Mondial Assistance Greece

The Greek subsidiary of the group started operating in 1997. We have been operating in Cyprus since 2004 and in Malta since 2012. The services of the Greek subsidiary have been entrusted by some of the largest authorized automotive importers, insurance companies, banks, travel agencies, tour operators, airlines and offered to millions of individuals.